Explore our legal position clearly
We publish our legal position in plain language so you know what happens before, during, and after account use. Access is available only where local law permits, and we may narrow or block a session when a region, device, or account signal does not fit that
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rule. When you ask for a change, we may ask for your registered name, a matching contact route, or a device check before we move the file forward. We keep records linked to DANA, OVO, GoPay, and QRIS activity so we can answer timing questions, confirm
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a transfer trail, or handle a correction request. If a law changes, we adjust retention and access handling to match it, then keep the request history inside your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.